At Ergo2Work B.V., we prioritize excellent service, prompt delivery, and, most importantly, customer satisfaction. If you encounter any issues or have a complaint, you can reach out to us via phone or in writing, and we will address your concerns with the utmost seriousness. We are committed to providing top-notch service and support.
Our company offers a comprehensive warranty policy for the products we sell. The duration of the warranty is determined by the expected lifespan of each product, with a minimum coverage period of one year. Our warranty encompasses repair or replacement of any defective products, excluding instances of misuse or damage caused by the user.
If a product is found to be defective within 30 days of purchase, Ergo2Work B.V. will promptly dispatch a replacement. For issues arising after this initial period, the product may be returned to us for repair. Additionally, our products are backed by a one-year manufacturer's warranty for added assurance.
Rest assured that even after your purchase, you can rely on our ongoing support and assistance for any further inquiries or concerns. We remain committed to ensuring your satisfaction with our products and services.