Trial order

We think it is important that the products meet your wishes and that your complaints are actually resolved or prevented. Because every person is different, we offer the opportunity to test our ergonomic products for 28 days without obligation.

During the trial period of 28 days you may actually use the products. By testing the products in your own working environment, you can properly assess whether the product in question really suits you.

Would you like to make use of a trial placement? Place the products from our webshop in your shopping cart and follow the standard ordering process. Please add to the comments that this is a trial placement and we will give you 28 days to try out the product.

It is of course also possible to request the test placement by telephone, fax or email. We apply the following conditions for a trial placement:

• If the products do not meet your expectations, you can return them within 28 days, in their original condition and original packaging. It is important to pack the products well, not only in the product packaging but also in an extra box.
• Trial placements are not possible for the following products: sit/stand workstations, sit/stand workstations, desk bikes, treadmills, tabletops, Lounge2Work, chairs, stools, mats, software and Wacom drawing tablets.
• Return shipments must be accompanied by a copy of the invoice. You must also state the reason for the return.
• The costs of returning are for your account.
• You will receive a credit note from us for the products that are returned. The purchase amount for these products will be refunded with the same payment method that you used for the initial payment.

For more information about testing the products, please contact us by email (info@ergo2work.co.uk), chat or phone (+44 20 34323179).